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EXCHANGE & RETURN POLICY

OUR POLICY

We are fostering an ecosystem of fitness that ensures the fitness needs are met. The ecosystem has its own marketplace that includes fitness gadgets, smartwatches, gym bags, headphones, speakers, apparels, fitness services and more. You can easily order products/fitness services from our website at amazing discounts and prices for better fitness levels.

Besides, we understand that sometimes you may not like a product you ordered and would want to exchange or return the same. We want to ensure that our customers experience a hassle-free transaction of orders as well as returns. Our return policy is formulated keeping in mind the need & requirement of the local and common people. We are putting the most customer-centric policy in place.

To keep you happy, we are not keeping any hidden terms and conditions for this. Everything is written precisely and clearly here. If you are not satisfied with the delivered product, get in touch with our customer care support at merchsupport@mevofit.com.

FRIENDLY POLICIES

Easy Exchange

Seems like you are facing some issues with the product you ordered from us or is there any kind of manufacturing defect? Be rest assured, our experts will help you with anything. You do not have to worry as we have an easy exchange policy. You can select a new product and get it delivered by returning the one that you have. Though it depends upon the availability of the product in the stock, we will do our best to ensure you have the best and smooth experience of ordering from MevoFit. According to our policy, if you wish to return or exchange any item purchased from mevofit.com, then it should be done within 30 days of the receipt.

Easy Returns

We have a hassle-free return policy for our customers. If you are not satisfied with the delivered product, get in touch with our care support merchsupport@mevofit.com and we will take care of your issue. We will share the necessary steps for east returns and once the product is received by us, we will credit the amount automatically in the MevoFit Wallet which you can use for any further purchase. It can take a maximum of 15 days to get a refund once the product is received back by our team.

Limitation of Damages

Except to the extent prohibited by applicable law, we shall not be liable for any incidental, indirect, special, or consequential damages. The damages shall include without limitation, loss of profits, revenue or data, resulting from any breach of express or implied warranty or condition or under any other legal theory, even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Note: Please make sure you are returning the correct item before you ship it out. We will not be held responsible for the return of non-proprietary items.

Terms and Conditions

  • The product should come back in its original packaging along with the invoice.
  • There should be no physical damage or abrasion of any kind to the product.
  • Items purchased under flash sale are non-returnable.
  • We do not accept returned items that were sent back by you directly without checking with us first.
  • We do not offer freight to collect service for the packages returned to us. The returns will be made at your own cost.